Cancellation & Modification Policy

If you change your mind about your purchase, please contact us at support@hyturtle.com and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be cancelled and modified within 02 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled.

Please be informed that:

• We are not guaranteed to deliver your order in timely manner if your order needs design modification as it will take us much longer to modify your design in this holiday seasons.
• The cancellation and modification requests are only accepted via support email support@hyturtle.com

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.